At BES Commercial Gas we pride ourselves not only on our high levels of service, but our accessibility and responsibility in the event that something goes wrong. We have a concerns procedure in place which provides a structured approach to dealing with any concerns our valued customers may have.

If any level of our service falls short of your requirements, please do not hesitate to call our Customer Services team on 0844 5678 427.

You can also give us your feedback by E-Mail. If you wish us to look into a specific query, please provide your BES Reference Number (which begins BES00….) and either a postal address if you require a written response or an E-Mail address if you wish us to E-Mail our response to you.

Click here to send us an E-Mail.